WAITING FOR THE CLAIMANT TO CONTACT YOU IS NOT A STRATEGY

A proactive approach controls the file and expedites successful results

 
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WE SPECIALISE IN THE DEFENCE OF INSURANCE CLAIMS

Matrix Claims Services Limited provide a full “cradle to grave” claims handling service from pre-litigation claims and litigated claims, right through to legal costs settlement and recovery actions.

We provide a cost led process that eliminates conflicted fees, is swifter, simpler, segregates legal costs and avoids leakage. In short, we bring an unrivalled efficiency to the way insurance claims in Ireland are processed. 

We also offer a unique partnership with Ennis & Associates Solicitors, a well respected and renowned legal firm specialising in Defence litigation. Together we offer a fully integrated claims handling and legal service, cutting timescales massively, reducing information gaps, and eliminating cost inefficiencies.

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Our Philosophy

 
  • Claims and Legal functions operate best when fully integrated; one single file across all functions.

  • Claims must be driven by the defence team. We promote a proactive rather than reactive approach, wrestling the initiative back from the plaintiff. We maintain low file counts per handler ensuring files are progressed regularly.

  • Our process is costs led as opposed to legal led.

  • Fees should not be related to awards, thus eliminating conflict. We understand certainty, consistency and efficiency are important to our clients.

  • We are defence only specialists.

  • We believe information is power. We provide extensive MIS and KPI reporting to our Clients from our custom built in-house system.

  • To drive efficiency and eliminate conflict, each of our finance, legal costs and claims strategy functions are entirely segregated from claims handling and legal services.